Privacy Policy
This policy explains what personal information Agively Technologies collects, why we collect it, how we use it, and your rights in relation to it.
Who we are
Agively Technologies ("Agively", "we", "us", or "our") is a software development and technology consulting company. Our registered business operates the website at agively.com and all associated subdomains and pages.
We are the data controller for any personal information collected through this website. If you have any questions about how we handle your data, please contact us at info@agively.com.
What information we collect
We collect only the information that is necessary to respond to your enquiry, provide our services, or improve the experience of using our website. We do not collect more data than we need.
In plain English: We do not sell your data, we do not use it for advertising, and we do not share it with third parties except as described in this policy.
| Category | What it includes | Why we collect it |
|---|---|---|
| Contact details | Name, email address, phone number, company name, job title | To respond to your enquiry or service request submitted via our contact form |
| Message content | The text of any message you send us through the contact form or by email | To understand your requirements and respond appropriately |
| Technical data | IP address, browser type, operating system, pages visited, time of visit, referring URL | To understand how visitors use our website and to diagnose technical issues |
| Cookie data | Session identifiers, preference settings, analytics identifiers | To make the website function correctly and to measure performance |
We do not intentionally collect sensitive personal data such as health information, financial account details, racial or ethnic origin, religious beliefs, or political opinions.
How we collect information
We collect information through the following means:
- Contact form: When you complete and submit the enquiry form on our website (powered by WPForms), we receive the information you enter directly.
- Email: When you email us directly at info@agively.com, we receive the content of your message and your email address.
- Analytics: We use server-side and third-party tools to collect anonymous or pseudonymous data about how visitors navigate our website. This does not identify you as an individual unless you have also submitted a contact form.
- Cookies: Our website sets certain cookies automatically when you visit. See Section 6 for full details.
- LinkedIn: If you connect with us or message us via our LinkedIn company page, LinkedIn's own privacy policy governs the collection of your data on that platform.
How we use your information
We use the information we collect only for the following purposes:
- To respond to your enquiry or service request, typically within one business day
- To provide project-related communication if you become a client
- To send you information about our services if you have specifically requested it
- To improve the content, structure, and performance of our website based on aggregated usage data
- To comply with legal obligations we are subject to
- To protect against fraudulent or unlawful activity on our website
We do not use your personal information for automated decision-making or profiling. We do not use your contact details to send unsolicited marketing communications. If you become a client, we may send you relevant service updates, and you can opt out of these at any time by emailing info@agively.com.
Cookies
Cookies are small text files placed on your device when you visit a website. Our website uses the following categories of cookies:
| Category | Purpose | Can you opt out? |
|---|---|---|
| Strictly necessary | Required for the website to function. Includes session management and security cookies set by WordPress and Elementor. | No. These are essential and cannot be disabled without breaking core functionality. |
| Functional | Remember preferences such as your chosen language or region to improve your experience on return visits. | Yes. You can clear these via your browser settings. |
| Analytics | Collect anonymous data about how visitors use the site, such as which pages are visited most and how users navigate between pages. No personally identifiable information is collected. | Yes. You can opt out via your browser or by enabling Do Not Track. |
Our website loads the Inter typeface via Google Fonts. When your browser requests this font, Google may set a cookie and collect your IP address. This is governed by Google's privacy policy.
You can control cookies through your browser settings. Most browsers allow you to refuse, delete, or be notified about cookies. Blocking all cookies may affect the functionality of some pages.
How long we keep your information
We keep your personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.
- Contact form submissions: Retained for up to 2 years from the date of submission, or for the duration of any resulting client relationship plus 12 months.
- Email correspondence: Retained in accordance with our standard email retention practices, typically 3 years.
- Analytics data: Aggregated and anonymised. Raw technical logs are typically retained for up to 90 days.
- Cookie data: Session cookies expire when you close your browser. Persistent cookies expire on the date noted in each cookie's settings.
- Client project data: Retained for the duration of the engagement and for 5 years thereafter to meet legal and contractual obligations.
When data is no longer needed, it is securely deleted or anonymised.
How we protect your information
We take the security of your personal data seriously. The measures we have in place include:
- This website is served over HTTPS with a valid TLS certificate, encrypting all data in transit between your browser and our server.
- Access to systems that hold personal data is restricted to authorised Agively personnel and is protected by strong authentication.
- Our hosting infrastructure is provided by Amazon Web Services, which maintains industry-leading physical and technical security controls.
- We maintain regular backups of website data and test recovery procedures periodically.
- We conduct periodic reviews of our data handling practices and update them as our services evolve.
No method of transmission over the internet or method of electronic storage is 100% secure. While we take reasonable steps to protect your personal information, we cannot guarantee its absolute security. If you suspect a data security incident, please contact us immediately at info@agively.com.
Your rights
Depending on your location and applicable law, you may have some or all of the following rights in relation to your personal data:
| Right | What it means |
|---|---|
| Access | You can request a copy of the personal data we hold about you. |
| Correction | You can ask us to correct inaccurate or incomplete information we hold about you. |
| Deletion | You can ask us to delete your personal data where we no longer have a lawful reason to hold it. |
| Restriction | You can ask us to restrict the processing of your data in certain circumstances, for example while accuracy is disputed. |
| Portability | Where technically feasible, you can ask for your data in a structured, machine-readable format. |
| Objection | You can object to our processing your data where we rely on legitimate interests as our legal basis. |
| Withdraw consent | Where processing is based on your consent, you can withdraw it at any time without affecting the lawfulness of processing carried out before withdrawal. |
To exercise any of these rights, please contact us at info@agively.com. We will respond within 30 days. We may need to verify your identity before processing your request.
If you are based in the European Economic Area, United Kingdom, or another jurisdiction with data protection laws, you also have the right to lodge a complaint with your local supervisory authority if you believe we have handled your data unlawfully.
Children
Our website and services are directed at businesses and professionals. We do not knowingly collect personal information from anyone under the age of 16. If you believe a child has provided us with personal data, please contact us at info@agively.com and we will delete it promptly.
Third-party links
Our website contains links to third-party websites including our LinkedIn company page and external resources. We are not responsible for the privacy practices of those websites. We encourage you to read their privacy policies before providing any personal information to them.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, our services, or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically.
Your continued use of our website after any changes to this policy constitutes your acceptance of the updated version.
Contact us
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please contact us:
Website: agively.com